Today (Valentines Day) I decided to use an emailed...

Today (Valentines Day) I decided to use an emailed coupon from T&A's. The coupon reads:
"Celebrate love with an unusual gift, a heart-shaped pizza. Your choice of any Large Heart Shape Pizza for Dine-In, To-Go or Delivery, $16 (heart shaped box not included)." I call, and the owner "Al" answers. I order a combo (ANY large...) and he tells me, in an annoyed voice that says, you should know this, you moron, "No THAT would be $28 pizza, this is for one topping only." I don't argue, but say, "okay I'll have a pepperoni." He takes my delivery order and says "it'll be there in one hour." 90 minutes later I call back to ask if my order has fallen between the cracks. I am told by a snotty sounding woman that my order is "probably on the way". In 5 minutes she calls back to say that it has not gone out because they have a $20 minimum for delivery. I explain that this information was nowhere on the coupon nor was it bestowed upon me by the exhaultant "Al." And then, after I have waited 90 minutes for my pizza she has the nerve to ask me, "Do you want to add a salad for $4 or pick it up?" I tell her to keep it, although I would like to tell her more.

When I was a kid, me and my dad used to get pizzas from Tony and Alba themselves at their Escuela Dr. location in Mountain. View. Tony is gone, I don't know about Alba, but they don't run the place anymore. The result is that we now are blessed with lovely people who do not honor their coupons or "make it right" (as their guarantee reads) when THEY screw up. As much as I love the pizza, I will never eat another, nor recommend it to my friends as I have for years. As with so many businesses, the new owners have ruined a great institution. See ya, Al and "snotty voice".