I am handicapped and was looking for a motorized c...

I am handicapped and was looking for a motorized chair. Bought one but did not feel right once delivered. Big lump felt in lower back area. Tried to return it. What a nightmare! They wanted to keep around $700 of my money! After talking with Mr. Scott Fuhrmann I was able to lower it to $100 but I still feel this was not my fault!