We were scheduled to check in during Hurricane Irm...

We were scheduled to check in during Hurricane Irma! We figured everything would be ok up in the panhandle and decided to take a run for it....only to be stopped with them not allowing anyone in the state of Florida due to the hurricane and being under a state of emergency! Georgia also had mandatory evacuations so we couldn't stay there either until they allowed people into Florida so we traveled back home! When I called to speak to a manager about a refund I was told they wouldn't issue one unless it was within 30 days before check in....ummm how was I supposed to know there would be a hurricane and it's not my fault they wouldn't let us in the state of Florida! This vacation had been planned and paid for months ago! It was a much needed vacation after the passing of my father and for Birthday/anniversary! This was our first vacation and first time going to the beach!!!! They have been rude the whole time and I wouldn't want anyone else to risk losing money and the disappointment over something you personally had no control over!!! DONT BOOK HERE!!!!!