We took out car to service for a leak, turned out ...

We took out car to service for a leak, turned out there was a TSB for the leak, and it was fixed under warranty. There was some confusion by our service advisor about the repairs, and he ended up telling us repair information for another vehicle. Were not sure how that confusion happened, bit it did. For his sake, I wont name him here, but he was not very proficient, and had no idea what was actually wrong with our vehicle. There was no update on the status of the vehicle during thr time it was being repaired. They released and returned the vehicle without any other info. After returning the vehicle, we received information. That there were other maintenance items that needed to be done. We werent sure why the email was sent after the vehicle was released. I contacted Mark Bailey over service and explained. He rectified everything, and got the vehicle back to get the services done. Top notch customer service on his part. We are really please with how this turned out.