I've seen a lot of bad reviews so I'm surprised th...

I've seen a lot of bad reviews so I'm surprised that I actually got good service from them. My Nexus 5 completely shut off and died. I brought it to my carrier who told me the warranty got void due to the back being opened so I contacted LG. They agreed to give me a free repair despite the voided warranty! The phone arrived at the facility on Wednesday and I received my phone fixed the next Monday. It's crazy I know. Make sure to include the IMEI, proof of purchase and clearly specify the problem. Was I lucky? Maybe. If I got fast and great service, you can too.