Aasha Thomas

Review of Cars on 21

Bunch of frauds

Bunch of frauds

Went last month and picked up 2 vehicles (truck and a car). Traded in 2 fully paid up vehicles. My husband and I were very particular that we wanted a monthly payment of $350, but then with some coaxing we agreed for $365 a month as the payment. After waiting 7 hours in the dealership, the finance guy shows us so much attitude the we were signing the paperwork. When I picked up the paperwork for the 1st car, he tells me to put in back in the envelope and not to confuse with the second car's paperwork. I was insulted, but kept my mouth shut. Then he hurriedly got the 2nd vehicle paperwork signed from my husband and hurriedly put in it the envelope, and shook our hands. 3 weeks later we get our billing statements from 2 different financial companies and the payments for the vehicles adds un pt $414. You can imagine how outraged we were. If this is how low they have to go into tricking people to sign, then they shouldn't be in this business. To make things worse, they still haven't fixed appointments to remove couple of dents in the vehicles which they promised. They gave us the vehicle key completely scotch-taped and when we reached home and removed the tape, we saw that the manual (valet) key was missing and they said they can't do anything about it. I have owned 9 cars so far and this is the first time I am dealing with low class frauds like this. Two of our family friends that I recommended to go to this dealership and backed away after they heard our experience. It is not enough if you sell high end vehicles...act like it too - CLASSY.

Please scroll down and read Shazia Parveen's review as well. Same experience. Make you sign papers without reading it and without revealing the rate. Do not believe the 5 star reviews...they are not actual customers. these people are bunch of SCAMMERS!!