Terence Miller

Review of Bob Moore Infiniti Porsche Aud...

I purchased a exhaust system to be added to my car...

I purchased a exhaust system to be added to my car. Paid for the service to have my exhaust to be put on by the dealership. Drove my car for about one week before I sent it back to the dealership to get a noise in my passenger pipe to be repair. The dealership had my car for a week and I was charged almost half the price for a diagnosis just to tighten a bolt on my exhaust. The price was never explain to me for the diagnosis, I was under the impression that since the dealership put on my exhaust their would be no fee for them to fix it. Once I picked up my car and drove it about 30 miles, the noise was still there and I have to take it back to the dealership. The customer service is good but if you put a piece on a car, you should back your work and get it right in a timely manner at no charge.