John Morale

Review of Universal Property and Casualt...

My home was literally destroyed by Hurricane Irma ...

My home was literally destroyed by Hurricane Irma and I had to file a claim(for the first time) to get my home/life back in order. While I see all the negative reviews and I can certainly empathize, once you get the RIGHT person the process actually works.

After considerable delays and administrative nonsense (including dealing with many uncaring folks at Universal) , I was finally fortunate to work with Jodi Spilotras and she was fantastic!!. She was responsive, professional, and expedited my claim(s) in an efficient matter.

Thank you so much Jodi for all your help. You have made a horrific time in our lives a bit more bearable.

John