T Review of Radisson Suite Hotel Rancho Be...
My new husband and I came in tonight with a prepai...
My new husband and I came in tonight with a prepaid Groupon set for a one night stay. Sherri helped us at the front desk but was unable to locate our reservation. She said she didn't see an email for it and said we would have to pay the walk in rate, which was more than double. we said we would do it since it's our honeymoon and all. Plus we drove two and a half hours from Riverside. Despite the knowledge of this, she refused to accommodate us even further by saying that even with the cash rate of 196$, no rooms were actually available. It was very cold out and she wouldn't even allow us time in doors to call Groupon, insisting that since a wedding party was present, the lobby was full. i explained that i was 4 months pregnant and exhausted. 2 hours later, she offered me to purchase a 2 dollar bottle of water when i asked if i could at least get a cup for water. well here we are, sleeping in a mini van, on our honeymoon evening. I am extremely disappointed and just wanted to share my first experience at the Radisson in Rancho Bernardo.
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