Really really bad and up to the point that I'm spe...

Really really bad and up to the point that I'm speechless. (1) The service is extremely slow. They take more than two month to complete a service and when I call, I was told they have 4 months to serve so it's not expired yet. Man, I don't know what to respond. (2) They take more than a week to upload the aff of serv after they served. (3) They don't read and don't follow the instruction of the request sheet and I have to highlight the important messages. (4) Their billing dept is a mess too. Can't stand them.