Pros: View of Taal lake great, Food is good, Staff...

Pros: View of Taal lake great, Food is good, Staff are courteous and friendly. Fishes can be seen near the man-made porch in the lake.

Cons: Booking is a hassle, after a full payment 1 month before my date I only received my confirmation the night before my check-in date. Check-in is a hassle ( They clearly do not have a system in place to cater to a smooth check-in) Arrived around 1pm and patiently waited for 2pm to check-in but was only able to get the hotel key almost 3pm.
At their restaurant you would need to wait for almost 1 hr before you can eat your food so you better bring snack especially for your kids. Although the staff are courteous they do not provide good service given they have a lot of staff in the resort, we have to follow-up 3 times for our food and get the bill. The resort is open to day tripping so do not expect exclusivity.
Rooms do not have a safe for your valuables although they have one in the front desk which is okay IF your room is actually near the front office. AC is not cold enough if you are sensitive in room temperature. (probably an old AC)
Pool is big enough but is not cleaned regularly.

Overall for me the resort is only worth a day-trip. The hassle of booking and checking in is not worth my time. It seems they have gone complacent. The service if I would rate it is around 2.5 (because of how long they provide it). If I'll be going back here it'll be just for day trip. Also take note the peak season, we stayed april8-9 which is within the peak season because of the holiday. As much as possible avoid peak season as the resort is too crowded.