Excellent customer service hands down! First, let...

Excellent customer service hands down! First, let me begin to say that my family and I stayed when there was a power outage in the county from 5pm to the next day (afternoon). My family stayed in a cabin and we were utterly disappointed (not the lodges fault but the whole one day trip felt ruined due to the power outage and we felt bummed). However, the lodge was very exceptional in assisting us with additional battery powered lamps, extra flash lights, and drinking water. After settling in, I went to the main lodge to order some wine and just missed the bar hours, but the staff was sooo generous in reopening to get me my much needed wine and oh boy... that wine helped us get through the dark night (lol). The cabin we stayed was clean and the bed was very comfortable. My kids (6 years old and 16mo) enjoyed the stay as well and they had enough room to roam around. After seeing my friends yurt, I d recommend the yurt over the cabin for a family with kids since it s much wider open space for kids. Plus, if there is a power outage, the yurts are connected to generators, so that s a win-win option to think about. The main lodge is cozy and nice as well. Unfortunately, we didn t get a chance to try their restaurant but we plan to make a visit to the lodge again. And finally, a big shout out to the staff member named Jill. I left my camera tripod at the lodge and Jill took my information and was able to locate my lost item. She was so kind enough to ship it back to my home (I of course payed shipping). But I felt so grateful for her kindness in helping me search for my tripod and taking the time to box and ship it to me! Thank you Jill!!!! Your kindness won t go unnoticed!!!!