Note: Based on other reviews, I expect Event Cent...

Note: Based on other reviews, I expect Event Central to post an unprofessional response to my review. Their response will try to justify their actions and how we tried to STEAL items.
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My daughter held her wedding reception on May 19th. During the walk through Friday morning (they were late opening up), we were given expectations on how the venue was expected to be cleaned, where to place items that were used in the kitchen, how to prevent water from overflow the chafing pans and to be sure NOT to walk on the floor after it had been mopped.

On Saturday, we noticed the lady (Janet) HELPING us during setup. She was in the kitchen and actually told me how to setup up the chafing dishes after I (I have catering experience) and didn t request or need her help. At about 7pm, we noticed Janet was HELPING again as the reception was starting to ramp down and the cleaning crew was starting to ramp up, even though the venue was rented through 10pm.. Not only did Janet start taking out things out of the refrigerator and putting things on the table, she accused of STEALING a drink dispenser! I explained I provided drink dispensers and didn t use any of Event Central s. She said there were 2 during walk-thru and the only way it could be missing is if one you you people took it. I told her we had on recently start cleaning up and I would replace anything missing after were finished. She said I just want ours returned. We she continued to hunt for the drink dispenser under the bar s leaky ice bin. The bartender used the dispenser to catch water leaking from the bar s ice bin. I this time I asked was she premature in closing up and that we hadn t cleaned the bar yet. I explained we had a crew of 15 people to clean and she was holding up with her questions about missing items and accusations of theft. She said she helping . I told her that we spent 20 minutes trying to find a drink dispenser and we had until 10pm to have everything in it place and out by 10pm. She asked don t you want my help and I responded No, but thank-you very much . She left in a huff and we didn t see her again until she was summoned to provide the vacuum cleaner, mop & bucket that was supposed to be in the cleaning supply closet.

Sunday morning, the wedding couple(not the listed POC) were contacted by Event Central stating that 7 chair covers were missing, ruining the start of their honeymoon. Well only 6 were used and they were accounted for by the staff the night before. Unfortunately, after they were counted, they were left behind by Event Central and put into the wrong bin. Janet said she would have HELPED ensure everything was returned promptly, but she couldn t since she was kicked out . The chair covers were promptly returned.

We were not told about other functions going on the same day and had people walking into our reception and some of our people walking into the other functions. There was no signage directing people to the correct function. Also, if more than one function is help at the same time, parking will be an issue. Expect to see the Event Central staff in your function. As the Event Central staff, their presence at the reception should have been transparent to the Reception but it wasn t. They should have only been seen if there were problems encountered with the facility.

Would I recommend Event Central no. I would advise you pay a little more and be treated professionally -- you get what you pay for!. If you decide to use Event Central in the future, be very careful about using THEIR stuff. Not everything is inventoried (especially items in the kitchen) and if anything appears missing or out of place, you will be accused of theft.

Event Central owes an apology to married couple and partial refund for the inconvenience they caused by trying to HELP , for rushing cleanup, for accusing their customer of stealing items, and mostly for calling the wedding couple the on morning after the wedding reception on the first day of their honeymoon.