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esther bennett

4 years ago

2 weeks ago fitters arrived to fit 4 bedroom windo...

2 weeks ago fitters arrived to fit 4 bedroom windows and a porch. One window was measured incorrectly and couldn't be fitted, another cracked and needs to be replaced, not to mention a catflap that was not the correct size (poor attention to detail) . Was advised that we would hear in 3-4 days!! Apart from numerous calls from sales and 2 personal calls from sales people, not one communication about when the other windows will be competed. Customer satisfaction very lacking!! Expensive product and a little worried about the outside condensation on the porch windows.

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