Ben Perlis

Review of The Dorschel Group

Shout out to an exemplary employee,

Shout out to an exemplary employee,

After replacing my tail light bulbs (incorrectly) myself I drove up to the service center because I thought I ruled out everything that could be wrong. Luckily I had the help of Dalton M. Express Service Advisor, who took the time to listen and empathize with me; the last thing I wanted was to pay for an hour of mechanic labor. Dalton asked me the right questions to make sure I had the ability to fix my own issue before recommending service. His honesty and customer service skills saved me time and money. One last iteration, I love it when professionals have the customers best interest at heart (when it s safe and responsible like my experience).

Side note: I bought my current car from Dorschel Kia,

Thanks again!