Gottfried Kummer

Review of J.W Marriott Resort & Spa Khao...

Positive: The hotel complex is simply a dream. The...

Positive: The hotel complex is simply a dream. The location was ideal according to our wishes. Anyone looking for action and party is in the wrong place here. But you have practically miles of fine sandy beach. The staff is also very friendly and helpful.
Annoying:
2 smaller stories were annoying:
1. with the loungers. When the hotel was visibly full (in my opinion it was only 2 days anyway), there were simply no beds on the beach or pool. Thereupon the management reacted with a "dictatorial order" that you are not allowed to reserve beach chairs and that everything that happens before 11 am is simply cleared away. That causes some resentment. The problem is that there were still too few beds and the problem was simply not solved for these 2 days. For me, a very exaggerated reaction if you don't have enough beds, threatening to clear away beds that are not occupied (including private items such as books, bags, etc.) !!!
2. If you ate at the buffets in the hotel on the beach, the tables that were already unused were simply cleared away while you were still eating. E.g. The buffet is until 10 a.m. shortly after 1/4 10 tables were already dismantled. The feel-good factor is limited here. But here, too, the following applies: The management just needs to take a look and give the employees instructions.
I still gave the rating positive, as there is no separate rating for the management ...