G

Gavin Blake

4 years ago

I've been a loyal customer for 7 years and then wh...

I've been a loyal customer for 7 years and then when I special ordered a piece of furniture, I was told that it would be more expensive as a whole sheet of laminate needed to be acquired. "No problem" I said to Steve, just order it, make it so and I'll take the (large) off cut to use for other projects. Needless to say when I went to pick up my order, no sheet and no Steve and no follow up phone call to rectify the situation. Long story short...4-5 months later after regular un-returned calls I write my feelings to administration only to find that Steve has been PROMOTED!!!! I still did not get the sheet I paid for.
DO NOT PATRONISE these knuckleheads, a monkey would give better service...(ha I feel a bit better now).

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