Karen Walling

Review of Edencrest

Stayed at one of the cabins called "around the mou...

Stayed at one of the cabins called "around the mountain". The day of checkout, I had noticed someone that pulled up to the driveway of this cabin. I was wondering who would be coming to this cabin at this time. Discovered it was the cleaning lady with some kids. I tried to tell her that we have not checked out yet, but did not understand. So, I hurried to get the remaining items and leave. I had left behind a blanket that had belonged to my dad. I called immediately to let them know that I had left it. They told me that a family had already checked in and they would have to wait until they checked out. I explained the important and the sentimental ties with this blanket. I had to make several phones calls and when they finally did responded, I was told there was not blanket there. I explained that either the housekeeper or whoever stayed there had to take it. Nothing was done and no follow up. Beautiful place to stay but very disappointed in how everything was handled.