David Berry

Review of Carrsmith

Carrsmith was easily one of the best experiences I...

Carrsmith was easily one of the best experiences I've ever had with an auto repair shop. I brought my Ford Fusion in for them to take a look at because I felt like I had been lied to at a chain repair shop about what was really wrong with my car. I spoke with Zac, who was extremely helpful throughout the entire process. Once the inspection was complete, he described exactly what was wrong in detail and how much more critical some repairs were than others, which was something that the chain store did not do since they tried to press on me any repairs they could claim were "needed". Zac checked with each one of their 6 different parts vendors to guarantee that I was getting the lowest price possible for my repairs. He then described the different repairs I could have done in order of necessity (more necessary to less) and what the different repairs would cost a la carte. I ended up saving over $1,000 by coming here instead and saved several hours too. I will definitely be returning the next time I need a repair.