Back in February, I was visiting family and went i...

Back in February, I was visiting family and went into the store to inquire about the possibility of looking for a phone for my mother that is legally blind. It was very busy, and I felt a little out of place as I've never shopped at apple. I was then approached by one of the employees in the store and she was very friendly and really listened to what exactly I was looking for. Kate gave me several options to choose from. The iphone 11 and the accessibility options was perfect. The phones that we had used before was the flip phone with an actual keypad. I had no idea that the iphone was so easy to use. Her friendly smile and professionalism was truly welcoming. For someone never had been in the store before and wasn't sure what to even look for, made the experience not only an enjoyable one, but for sure has made me feel in shopping at apple to being a repeat customer. I'm a US Army Veteran and when I shared my military service, she then informed me I would also be receiving a veterans discount, so this truly goes a long way. She is a valuable asset to not only to this store, but to Apple and to the community of Veterans. Thank you Kate for your help and if we are ever back in town, we'll be sure to come by again!