Kinan Hawasly Review of The Roomstore
The worst customer service experience of all time,...
The worst customer service experience of all time, after waiting all day for delivery people and cancelling my clinic hours for that day they did not show up!
They gave me a call that they will be running late , like a few hours late and I was like OK just give me 30 minutes call so I can be home .
They didn't call ! I had to go to the work and waited for the call that never came .
They just showed up and expected me to drive inHouston rush hour traffic in 10 minutes .
The agent on the phone was extremely rude, he put me oh hold four times for 20 minutes , then I requested to speak with s supervisor to reschedule the delivery ASAP , after holding for another 20 minutes they just hung up on me .
Do your self a favor and DON'T SHOP AT ROOMS TO GO .
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