vInCe T

Review of Saks Fifth Avenue

i been shopping with SAKS for years.

i been shopping with SAKS for years.
Yesterday, I opened a bottle of face mask from Saks.
I found it is opened.
I call Saks many times, and each calls over 30 mins waiting.
what an unfortunately, the call was not answer domestically.
they promise to have someone to pick it up for a return. I was at home all day. no one comes up.
I wrote emails to them - no reply.
at the end, I placed my order with Nordstorm. They are so much better. DO NOT SHOP AT SAKS