Brad Schaeppi

Review of Metro Sales, Inc.

Metro Sales is a professional company, but Buyer/L...

Metro Sales is a professional company, but Buyer/Lessee beware. I knowingly signed a contract for 2 years for a machine, but after a site visit 1 hour wireless router reconfiguration was going to be $140+, I asked about an early buy out of my contract (after 1 year in). When I asked about a reasonable early buy out of the contract (they get equipment back, I pay a big chunk of lease not used..but not the total amount for the entire year), I was more or less told that the "industry" does not negotiate. Who would have thought it, but I've seen laundry lease companies be more forgiving. Be VERY, VERY cautious on the term of contract you need. When in doubt, just pay a little more for the shorter contract. Even better, if you are a small business and don't print/scan often, consider buying a machine outright instead. Even if you purchased a second new one as back up, you may be money ahead. As an edit from the initial post--I have been contacted via phone by a higher up at Metro Sales about this Google Review. Surprisingly, I was asked "what's going on with your Google Review." "Are you trying to breach your contract." I was transparent from the start with this post--I am trying to get out of a deal I signed. I understand I agreed to pay. However, the purpose of this post remains the same--to educate other consumers/businesses-be careful what you agree to with Metro Sales. Don't expect any leniency on term if your needs should change.