Wow, I'm really starting to regret placing an orde...

Wow, I'm really starting to regret placing an order for a firearm here. Placed an order for a firearm on the 16th. They confirmed they received my FFL info very quickly but then from there, nothing. 11 days later, no tracking or update. Their communication is almost non-existent. They haven't replied to 8 out of 10 e-mails and do not answer phone calls. They obviously have some attractive prices on their website (hence 2 stars) for some goods but what benefit are low prices without ANY service and when you don't know if you'll even get the items? Very confused as to what is going on. I thought maybe they were closed over the holidays but nothing is mentioned on their site, on Google or on their phone about closures. Why do they do online business if they can't keep up with the demand? This is a shame.

Edit: Ouch. Downgraded review from 2 stars to 1 star. Order cancelled. Had to cancel my Sapphire card to be sure they wouldn't get money out of it. It's unfortunate Google doesn't allow anything lower. I've done about $1,000 in business with them in the past. They won't get another penny out of me. I'll work as hard as I can to spread the word about how poorly this operation is run. I can't decide if they are a scam or not - end result is the same either way. ANY online shop is better than Botach. ANY.