The grounds are lovely. The amount of pools(5) gre...

The grounds are lovely. The amount of pools(5) great.. but, a couple flaws. If you are in a less expensive room, you will be next to or informs or behind others... the walls are paper thin. I can tell you in detail conversations that happened next door.
Service at front desk is wonderful, as well as conference area. But, not so at housekeeping or bar/pool areas.
Housekeeping is just poor. Our room has a layer of dust on top shelf of closet, floors where NEVER mopped the 5 days there. Twice I left a half cup of coffee and it was left for me to take care of. Plus, I am allergic to feather pillows. After getting in late, I dealt with the stuffiness until the next morning. I called and asked for foam pillows. Came back at day end and they had never been delivered. When I called again, the night crew told me they had no idea where these pillows where located! At 6am the next morning, while still in bed a knock on the door and the pillows delivered.
Barefoot bar, caveman pizza and the only pool that has food and drink, service is one speed and it is turtle mode! Each location we went to twice at different times of the day, each time it was very slow.
It is a shame, the food on property is very good at all locations. But, getting a cocktail is next to impossible.