Monica Carvalho

Review of Obagi MediSpa

I am just amazed about the disrespect the spa had ...

I am just amazed about the disrespect the spa had towards me. Some time ago I went for fillers and in the middle of the session the dr mentioned " I'll apply a bit more on you, I believe you need it ". And never told me the bit more would cost me double the price. On my way out they charged me for the price of one filler session since that was what I went for. After that they called me and said that the dr had applied it twice and it was double the price and I should go back there and pay. Of course I refused since they can not charge me for something they never told me it would cost more, I was never given the chance to decide if I was willing to pay for that bit more since I was unaware of it. Besides that, it was a horrible job, the dr made a huge mistake and put too much fillers in my eyes. They looked super puffy and even one of their helpers when she saw me she said it was too much and they had to fix it. I came back there several times to try to fix it and it was only getting worse and bruised. At the end I just gave up and decided to never go back there again. I wasnt going to put a review but then TODAY, after several months they called me again to charge me for that amount of money again. What a disrespect! After the horrendous job done on my face they should be apologising and giving me my money back... not calling me AGAIN and asking me for something I don't ow them. I will never go back to that spa again.. never!