Lisa Yunker Review of Hilton/ Doubletree Clearwater ...
My husband and I stayed at the Hilton Clearwater J...
My husband and I stayed at the Hilton Clearwater January 6-9 2019. We chose this hotel having stayed here several times before. At check in we were given a room that had not been cleaned yet from the previous occupants. Back to the desk we went, upon explaining the situation the desk clear responded with really? (Like we could make that up) Second room we were given seemed fine with exception to the dog in the next room barking it s head off-hotel policy says no pets. Back to the desk we went, nothing was said about a dog in the next room or an additional inconvenience for us rather they can move us to another room. That room had a very stale odor but we kept the room feeling perturbed about another trip to the front desk. Turns out the room next to ours had 3 small kids that enjoyed screaming, running and slamming doors starting at 5am every morning and continued until 8am. I reported this to the front desk two days in a row to two different desk clerks and all that was said was I m sorry and the subject was changed. Additionally following our first night our room had not been cleaned and it was 330pm. I went to the front desk and was told housekeeping works until 5pm-there s still time but I can put a rush on that for you . The lame apologies and lack of results coupled with a less than clean room have us looking at other nicer hotels on the beach next time we travel to Clearwater. Make no mistake, this is not a glowing review no matter how my words may end up changed by sites such as trip advisor (and they were)
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