I absolutely love Chris, the bike fitter. He's sup...

I absolutely love Chris, the bike fitter. He's super sweet, knowledgeable, patient and funny. The 2 staff members, a young gentleman and lady, are helpful and friendly and always greet you at the door. The manager is a bit stern. Clean store. It is required for you to wait outside until a staff member comes to the door. They do have a fitting room so you can try on apparel. I know some stores would not let you try on clothes such as REI so that was convenient. They are owned by the same owners of Palo Alto Bicycles but you can not join your accounts if you have a balance at any of the 2 locations.