J

Joan Burless

4 years ago

No to Cardiology. I brought my mother in law here ...

No to Cardiology. I brought my mother in law here because she asked me to come in from Orange County to help her. I m an RN educator for Cardiology CCU at a Magnet hospital in Orange County. I m stating this because what I m going to say should have some credibility. First, this is based on 4 different hospital experiences for several Cardiac tests. 1) morale is low, from what I see and hear from speaking to several staff, and it shows. 2) from my eyes as an educator, does not seem like there is much pride or at the least, accountability for cardiac patients 3) who do I speak to? Example, I asked for supervisor, and these are the three answers I got - we report to our lead, not sure who s in charge today , another day another cardiac staff member, we don t have a manager, but I can find out who you can call , this response was ok, because an effort was made to give me information I requested, but then soon after, this was follow-up, we can leave a message for OR manager , answer uh, not sure but ask for OR manager, that s who our boss is , huh? I m still confused. I give up. After this Rant , someone from customer service will respond to this with some, apology, I get it. But your not going to change this final point, 4) Cardiologist are rude, very rude, poor bedside mannerisms. Bottom line - i convinced my husband to transfer his mother to our home, I am in the process of bringing my mother in law to Orange County to continue her Cardiac care. Message to Sharp Chula Vista, you might say your a Magnet hospital, but it does not reflect on the service end of your cardiac department.

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