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Lily Grant

3 years ago

This is the worst experience I ever had taking a f...

This is the worst experience I ever had taking a family member to a hospital. The lack of compassion and apathy from the ER staff is one reason this hospital should not be in business providing care for patient. We spent 8 hours waiting in the lobby and never able to see a doctor. Karen the charge nurse and the admitting staff in the front keeps on giving us run around. They kept on saying they are cleaning the assigned room. 2 hrs later the room is still not ready. It got so uncomfortable just waiting that we have to leave. There ought to be a law prohibiting hospitals like Palmdale Regional Medical Center getting paid from any insurance or any government paying agency for rendering such a horrible service. I rather drive down to LA than coming to Palmdale Regional Medical Center. I wonder how they are still in business with all the bad reviews.

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