Every time I get service done here, the amount of ...

Every time I get service done here, the amount of time they say it will take is usually doubled. Caused by either too much work in the shop or the service rep not remembering to let you know when it's done, so make sure to go out to the service area and check on the status often to make sure you aren't sitting there for too long.

I've also run into a few scenarios where they claim to see issues with my car during a multi-point inspection and when I get them checked elsewhere (because it's $85 just for a diagnosis on potential issues, which doesn't seem to be the case anywhere else I get my car serviced), there is no issue to be found.

Yes, my service is completed correctly when it is finally completed and that's why this is two stars instead of one. But really, this place tends to be more trouble than it's worth just for simple services.