J

Jayne Cartwright

4 years ago

I saw a car I liked on the internet and went along...

I saw a car I liked on the internet and went along to view it at VW Crewe on a Saturday. The salesman I saw (Greg) said he d look for other vehicles in my price range and get back to me on the Monday.
I never heard from Greg until two weeks later when I received an email about the car I originally saw.
In the meantime I had enquired about possibly having a lease car from them. I left two messages and no one called me back. I then received a customer satisfaction call and told them that I wasn t at all satisfied and she promised she would get someone to call. I then emailed Greg and asked him to get someone to call me.
Three weeks later and I have now purchased a car from elsewhere.

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