Like many other have noted, the current management...

Like many other have noted, the current management is simply abysmal. They routinely overcharge and underscoop (the last time I went, after promising myself multiple times that I wouldn t continue to support this scammy establishment, I got a watered down, room temperature milkshake that had less than 1/4 of the cup filled with ice cream- disgusting, but my fault for going). Perhaps it s their confidence that tourist crowds will continue to give them business so they can give a terrible service... Everyone in the neighborhood knows to avoid this place. I hope the current owners sell the franchise soon and someone else takes over because I love Haagen dazs ice cream and I hate not being able to support a business that is so close to home.