J

Nothing could have been done to make my experience...

Nothing could have been done to make my experience at Sansone Jr s 66 Nissan any better than it was! Aside from the repairs that were made which were all done beautifully. I was in the area so I stopped in to make an appointment to have both my front and rear brakes serviced (it was time to replace both). Elizabeth, the Service Advisor asked me if wanted to have the work done at that moment. When I mentioned I thought it would be at least five hours (I was also having wiper blade and several air filter replacements as well as a repair to my tailgate not opening). She stated they had a service car I could have in order to get back and forth to my home or complete my chores for the day. Although the Service waiting area is amazingly friendly with its many amenities, I found this much more helpful due to the time it would take to complete the repairs. Elizabeth, the Service Advisor, is continually helpful in every aspect of my experience at the dealership. From the moment of contact and throughout the repair processes, up to and including picking up my vehicle, Elizabeth has always personally made sure my repairs were thoroughly completed and that my car was returned to me as in pristine condition, washed and ready for me upon arrival. She also always keeps me in the loop during the process, as she has done every time I have come in for service. It has been very reassuring to have her involved in each of my many experiences at Sansone s!

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