Junito Perez

Review of Jack Powell Chrysler Jeep Dodg...

Went in to dealership prior to work left my CC inf...

Went in to dealership prior to work left my CC info along with specific instructions on oil change and tire rotation had Jeep brought in for service and this is Not the first time this has happen they do not follow instructions. Well oil change and no tire rotation. This been on going issue with Jack Powell service department. It could be techs are lazy not wanting to do the job or service writer is giving a dam not documenting notes to relay to techs . Not sure what there problem with maintenance and instructions. This problem has happened to many times in over two years I suspect there more concern about quantity instead of quality not a coincidence keeps happening over and over . Don t recommend this dealership those small detail can make a difference with the way your vehicle runs and perform. For who ever reads this check your vehicle prior to leaving Jack Powell make sure job is completed as promised.