Mike Shklovski

Review of BMW of Mountain View

Had an unpleasant experience getting airbag recall...

Had an unpleasant experience getting airbag recall done at BMW of Mountain View. 15 minute job scheduled for 2-3 hours took 5 hours to complete. I had to call them to make sure that the car would be done by the time I needed. When I showed up to pickup a car they still where doing paperwork. Then I had to wait another 30 minutes as tech managed to drain my battery in the car wash :( . I ended up missing my next appointment. Once the car showed up the airbag was not aligned properly in the steering wheel. Had to fix it myself afterwards. Staying away from this place for all future services.