I was here -sent by APPLE - as they are 'authorise...

I was here -sent by APPLE - as they are 'authorised repair center', to save me travelling to Brighton to the Apple Store. Experience was terrible. The gentleman there was very overpowering and rude at times. I had a problem with my laptop charger. He refused to test my charger fully, saying that he didnt want to 'risk' it. He was more interested in selling me another charger. He took my plug and gave me his own one! Not sure if this is allowed by Apple. I have written to Apple about this. I will NEVER USE THIS REPAIR CENTER EVER AGAIN. I have a recording of the entire conversation.