Where do i start?! It seems like NO ONE answers th...

Where do i start?! It seems like NO ONE answers the phone there! i needed to get an apt for my airbag recall... finally got tired of leaving voicemails will no call backs i went to the dealership in person to get an apt. the girl at the front desk seemed pretty unhappy to be working there but i did get an apt.
i did have a question about my cars paint recall(I own a 2010 honda civic coupe) she directed me to the guys out there in service and they told me to bring it in any day monday-friday... finally got a day off and they directed me to GAVA body shop to get pictures done for the recall to see if i qualify ...1 month later i get a call from GAVA telling me i can drop my car off at honda and they will pick it up...

get to honda monday morning 7am there is a line i wait patiently to get help once i received some help the guy wasn't very helpful it's like he wanted me to assume what i was suppose to do! thats very irritating in the morning... then he didn't even give me a paper saying i dropped off my car!

so finally Darrel wilson(i believe that's his name) helped me with everything and reassured me about the whole experience... that man is a gem and this place is lucky to have him! He is the only reason why i am even giving this place 2 stars because the customer service there just isn't that great from my experience