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4 years ago

Told repeatedly by their TurboTax software I do no...

Told repeatedly by their TurboTax software I do not know my own SSN !!
(ok so I typed in one of many SSNs wrong. But where!?)

Told to fix "2 errors" to e-file, but not allowed to edit !! On the last day to file under an Extension, 15oct2020.

No live chat?, no phone chat?, no "24-7" customer service?
That day,,, finally got a call back and told I had to upgrade and start over. Ugh.
(See the rest at the other office location.)

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