michelle zielinski

Review of Indiana Grand Casino

We come here quite often and tonight we had to enc...

We come here quite often and tonight we had to encounter one of your staff members who had a horrible personality and attitude, Kathy needs a lot of guidance on how to deal with the public, she was very cold and rude, I m not sure if she s always like this but for the benefit of your gamblers I would hope not!! If you re rude staff member (Kathy) is going to enforce the COVID rules she needs to do it with EVERYONE and not just a select few. One of the rudest staff I have ever encountered here!!