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Thais Moses

4 years ago

Called 2 weeks ago and put in a box order for spec...

Called 2 weeks ago and put in a box order for specialty light bulbs, very small items. The guy put in my order and said it would come in 1-2 days. It has since been 2 weeks and nobody has answered the phone the past 6 times I've called, answered my contact email, or my voice mail I left on their company line. I finally got a hold of someone today and they could not find my name in the system anywhere, not even an order placed, or a past invoice from ALL my past purchases. At least an apology would've been appreciated, but apparently it's my problem. Now I have to hopefully see if I can scrap out a box from storage to locate these lights I have already purchased. If someone had taken the time to contact me back we could have avoided a long wait for nothing.

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