Our family stayed at the "Paradise Mountain Pool" ...

Our family stayed at the "Paradise Mountain Pool" cabin at Black Bear Ridge for our 50th wedding anniversary. It was big enough for our whole family of 18. The night it rained, thank goodness my granddaughter was in her bedroom at the time because it started leaking on her sleeping son. Then all the bedrooms started leaking. We had to move beds, change sheets, what we could find which were not the right size. Of course, the company can't do anything about the electricity that went out, but we could tell it wasn't the first time that it leaked. You could tell around the doors and the flooring. Then, one day we were all staying at the cabin, so we were having crock pots so we could eat whenever one wanted to. Well, that's when the aunts moved in. We lost food because of it. We called the office and a gentleman did come over to see what he could do. We still had some, but not quite as bad. Two of us contacted Eden Crest about some kind of a refund, but of course, no one returned our phone call nor my email to the office. I paid a big price for the vacation rental. We have stayed in the area many times and we will not be using their vacation rentals again. I have a grandson who goes to college in the Tennessee area, so our family goes there quite often. We've stayed in different cabins during the past few years but had never stayed at Eden Crest before. My family was not impressed.