R

Ryan G

4 years ago

I went to Merkle's last night for a friends birthd...

I went to Merkle's last night for a friends birthday party. When I showed up with a group of friends, the doorman wouldn't allow us in because of my friends shoes, which we understood. Meanwhile, we are texting my friends that are inside, telling them we have to go to a different bar, while the doorman was letting in other people that did not fit the 'dress code' they were trying to enforce on us. I politely asked the doorman why they were allowed in, and his response was full of cuss words and said its his job to let people who he wants in. I proceeded to ask what his name was, and he responded with "my name is F--- Off!" I asked for his manager and he said that he won't get him because the bar is busy. I assume the manager was watching this, because one minute later he came outside. The manager Liam, was rude and very unprofessional and didn't care to help resolve the situation with his extremely rude employee that has no customer service. But as soon as I mentioned that a party of 8 that are inside are going to leave because we can't come in, then he switched his attitude and allowed us in.

We are finally allowed in, and the place is extremely dirty. As expected, the bartenders had horrible service, terrible beer selection, disgusting bathroom, etc. etc.

Do NOT go here, you will receive terrible/rude service.

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