Unprofessional staff. I arrived at 10 PM with a ba...

Unprofessional staff. I arrived at 10 PM with a baby. 25 minutes to rent a car at the kiosk because of employee to employee, non-work-related conversations and interruptions. I returned the vehicle at 5 AM - no one to attend us, but there was a sign. After dropping off the vehicle, I took the 10/15 min ride to the airport. I realized after passing TSA that I kept the car keys in my pocket (dumb mistake). I immediately called Dollar's customer service who instructed me to overnight the keys and all would be well. I did, at a cost of $80 understanding this was my mistake. Dollar still charged me an additional $227 dollars because of this. This is the first time I will be consciously avoiding a business. I am completely comfortable in paying more with a competitor simply to avoid Dollar Rent a Car