This place is horrible as far as customer service....

This place is horrible as far as customer service. I brought my Pacifica from there. I have been calling for 2 weeks to get in contact with th3 service Dept and ha e left my name 3 times for someone to return my call. And I am still waiting.......so I called again and spoke to the Service Manager Bob and I told the issue I was having and he gave me a lame explanation on why so one picks up the phone. And when I asked him if this is standard? He no answer..then starts be dismissive as if I was troubling him. I see why they have a three star rating the Service dept doesn't even deserve that. If you going to Spend thousands of dollar I advice you not to Spend it at Star Chrysler Jeep and Dodge there are so many other dealers that you could give your hard earn money to and not feel ignored or like a bother. Patronize any other Chrysler/Jeep/Dodge dealer just not this one. They have no idea what customer service is.