Jason Miller

Review of Bob Ruwart Motors Inc

Salesmen are very friendly.

Salesmen are very friendly.

Service is very bad.

I had a recall on my car so I took it in and they said they would need to order the parts. I called in a few weeks... they didn't have it. I called a month later... they didn't have it. I called 2 months later... still didn't have it. 1 year later I asked about it and they said they would order the parts. (I thought they had done that) I stopped in again 2 years and 3 months later... they reorder the parts and claimed that they had 2000 recalls to do so they had been backed up. 2000 cars in 2 years so they can't fix mine? That means they can't handle working on 9 cars each month?

My complaint is not simple mine alone several individuals in the Wheatland - Guernsey area also don't like dealing with them.