Have been charged wrong amounts. Telling me they a...

Have been charged wrong amounts. Telling me they are working on it. When I call back they tell that person. I longer works there and no one was taking over her stuff. They try to answer question the when you ask a question they changed what they said because they were wrong. This is by far the worst insurance company I have used. I call and make an visit to the doctor after using there app to see who is covered. The doctor office I will have to calm you back not sure if we take your insurance plan we have not heard of them. Not sure who is signing up these doctors but not doing a good job. I hope my company drops them and go back to good company. I pay more for less not sure how this is better.