The hotel itself was well maintained and the staff...

The hotel itself was well maintained and the staff was great. Upon check-in Kevin was great. We had an early flight so we were prepared to leave our bags and go explore. He didn't even hesitate to accomodate us and get a room. I went out on a branch (I mean, it was 9am) and asked for a city view. Not only did we get a great city view, but it was on the upper floors. Some people have complained about noise coming from the atrium. The upper floors are above the atrium, thus no noise. The train is just outside and you would hear it from time to time. But nothing abnormal. In fact, a tunnel connected the hotel to the train station, so there was easy access to both DART and the TRE. However, the fact the hotel is located on the other side of the train tracks and interstate means a long walk to anything downtown. Being separated from downtown gave great views, but took away the convenience of being downtown. With that said, taxi's were always present. So mobility isn't hampered by much (and most of Downtown Dallas shuts down at night anyway).

The rooms were well maintained. More outlets could be provided. The bathrooms could use some updating as they don't match the room style. Also, the doors to the bathroom and closet were a little bit of a pain to use. But overall, this was a great place to stay. The only reason I didn't give a five rating is because of the location.