I only gave it a 1 star because I could not rate i...

I only gave it a 1 star because I could not rate it a ZERO! Things were taken from our room, ultimately 2 workers were fired! The customer service is ridiculous, you call corporate and get promised a call back from that person ,then you get a call from the hotel itself again. The last person I spoke to was a Director who was the worst of the bunch by yelling at me and interrupting me when I tried to talk. Needless to say 1st and last time I stay at a Hyatt Regency Hotel. Very dissatisfied that our mini honeymoon was ruined.