Cherylrose Budd

Review of Seneca Resorts & Casinos

My second disappointment in as many visits. My hus...

My second disappointment in as many visits. My husband and I are both select members, so we have enjoyed SN in the past. However, in May we had dinner at the Western Door. Worst service ever. Never got my meal until everyone else was done, so they packed it to go, and STILL charged me $48.00.I took a survey and noted how unhappy we were (it was a family birthday celebration) and have heard nothing back.
On July 5th we went to the casino for the fireworks. We got their early, as did many others, and when the fireworks began we went outside to watch. Except they had blocked the exit in a way that did not allow anyone exititng the casino to see the fireworks. An official I questioned about this was fully aware this would happen. They planned it that way. Amazing. Canada here I come.